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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Max Herold

Max Herold

October 29, 2024

5  out of  5
rating by Max Herold
"Sarah helped our family get an appointment at a time that matched our needs, helped us reevaluate our policies, and set us up with a significantly better plan for our family. She got both me and my sister on a great life insurance plan young, so we don't have to worry as we get older. She even helped my parents with their whole life plan and navigate the challenges with that. We all believe they are a great agent and can't thank them enough for their help."
We responded:
"Thank you so much for your kind feedback, Max! We certainly do love protecting our Good Neighbors with Life Insurance. It is so important to have a plan in place. We're grateful for the opportunity to protect you, and to earn your business. Let us know if we can do anything else for you! "
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LC Monarch

September 14, 2024

5  out of  5
rating by LC Monarch
"Good rates especially if you have young drivers and quality service."
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Crystal Baptiste

September 4, 2024

5  out of  5
rating by Crystal Baptiste
"very helpful! Just love the friendly customer services"
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lisa max

August 30, 2024

5  out of  5
rating by lisa max
"my friend went there"
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Linda

July 9, 2024

5  out of  5
rating by Linda
"Tim's local office is really great for their customers. Logan and Camryn (agents) are always ready to answer any questions/concerns about my policy and Missy (billing) is always very helpful with any billing issues/questions. They make it their focus to get the best affordable price for my insurance needs. They are just like a "good neighbor"."
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Sean Jones

June 28, 2024

5  out of  5
rating by Sean Jones
"Great place with friendly people. The one girl Olivia make it super quick and easy to get a quote on my auto insurance, all she needed was a little info and in 10 minutes she had results for me. Highly recommended if your looking for a place to treat you like family!!!"
We responded:
"Sounds like Olivia went the extra mile! Thanks for the awesome review, we appreciate you feeling like family here. Definitely recommend Olivia for fast and friendly quotes!"
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erin elkin

June 28, 2024

5  out of  5
rating by erin elkin
"Caity and Olivia were very quick and helpful getting ma a quote for my insurance. I will definitely recommend them to others"
We responded:
"We're so glad to hear Caity and Olivia impressed you! Thanks for the kind words and recommendations!"
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Josh Henry

June 26, 2024

5  out of  5
rating by Josh Henry
"Been with this agency since 2019. Very happy with the service and work ethic of the whole crew. Policy changes and questions are handled fast and they are always easy to get in touch. Working through a claim is as painless as it gets with this agency. In a world that keeps changing for the worst, it’s so refreshing to see a small town touch and people who genuinely care. Would recommend to anyone!"
We responded:
"That's fantastic to hear, Josh! Thank you so much for taking the time to leave such a wonderful review. We love Butler and strive to help show others why. We truly appreciate your loyalty and we're thrilled to hear that our team's service and care have been evident in giving you a great experience. Thank you for your business and for the kind words!"
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Kiersten Baney

June 26, 2024

5  out of  5
rating by Kiersten Baney
"Caity & tori helped us get insurance on our camper so quick and easy. Also so affordable! So thankful for that! Now on to so many camping memories to make!"
We responded:
"Score for Caity & Tori! Making camper insurance quick and affordable is basically like handing you the keys to tons of fun! Thanks for the awesome review, happy camping!"
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Colby Snow

May 27, 2024

5  out of  5
rating by Colby Snow
"Recently switched to this State Farm Office after moving. I can't speak highly enough of their expertise in everything insurance-related, from giving quotes to changing my insurance plan. Olivia and Sarah are two of the women who helped me. I would highly recommend this office for all insurance needs. 10/10"
We responded:
"Welcome to our office, Colby! Olivia and Sarah are rockstars, glad they made switching a breeze. Thanks for the stellar review and the 10/10, we appreciate your business!"
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K Schwartz

May 6, 2024

5  out of  5
rating by K Schwartz
"Everyone at the office is always very helpful and quick to respond. And great rates!"
We responded:
"Thanks for the kind words, we are grateful for your business!"
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Marilynn Cosme

April 11, 2024

5  out of  5
rating by Marilynn Cosme
"Caity was so helpful getting our 2 plans to one and saved us $111.00 in the meantime. Thanks Caity and Tim R. Jr"
We responded:
"Marilynn, thank you for sharing with us your experience with Caity, and thank you for your business!"
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Deana Drane

April 11, 2024

5  out of  5
rating by Deana Drane
"This is a great office to have your insurance through. I highly recommend working with Caity, she went through my policy with me and found ways for me to save money She’s very sweet and always happy to help!!"
We responded:
"Thanks for the kind words, Deanna. Caity is indeed sweet and great at finding ways to save money!"
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Heather Weiland

April 10, 2024

5  out of  5
rating by Heather Weiland
"Cam is GREAT! He is quick to respond, knowledgable about the products, and able to answer my numerous questions, which I have a lot!! The service I have received by everyone over the years at this agency is top notch!!"
We responded:
"Heather, Top notch service for a top notch customer! Thank you for taking a moment to share your experiences with Cam! We appreciate you! - Tim"
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Amari Madliger

April 10, 2024

5  out of  5
rating by Amari Madliger
"Great service! Talked through everything thoroughly. Did a great job meeting my needs and answering my questions!"
We responded:
"Thanks you for sharing, Amari. We are grateful for your business!"
Profile photo of Charles Oshurak

Charles Oshurak

April 10, 2024

5  out of  5
rating by Charles Oshurak
"I highly recommend Tim and his team, specifically Cam Warba. Regrettably, I’ve had a few instances with both my car and home and Cam has always been immediately responsive and helped manage my claim throughout the process. I’ve even received unprompted, “ is there anything we can do?” Messages. If only his golf swing was as reliable as their service! Highly recommend! Thanks Tim and Cam!"
We responded:
"Thank you for sharing your kind words, Charles. We are thankful for your business and grateful for Cam and his dedication to service!"
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Liane Spears

April 10, 2024

5  out of  5
rating by Liane Spears
"This is an overdue review. Thank you Sarah for being so kind, professional, prompt and Knowledgeable. Sarah Was very patient with me and listened to what I had to say and what I wanted out of my life Insurance policy. So not only did I purchase a policy for myself, but I had purchased one for my son as well. Thank you again, Sarah!"
We responded:
"Liane, thank you for your review and for the kind words regarding Sarah. She has a passion for life insurance and is dedicated to helping you to protect all the important things in your life. Thank you for your business!"
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Woah Now Wow

April 9, 2024

5  out of  5
rating by Woah Now Wow
"Very friendly and helpful!"
We responded:
"Thank you for the review and for your business!"
Profile photo of Adriane Broadie

Adriane Broadie

March 21, 2024

5  out of  5
rating by Adriane Broadie
"Amazing customer service!! Missy went above and beyond to help us today, will definitely be recommending them!"
We responded:
"Thank you for the review, Adriane! Thank you for your business!"
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April Eichenlaub

March 14, 2024

5  out of  5
rating by April Eichenlaub
"Office staff is great. Especially Caity Drane! She’s also so helpful and very knowledgeable."
We responded:
"Thanks for your business and for taking the time to leave the kind words, April!"
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Wilma West

March 7, 2024

5  out of  5
rating by Wilma West
"I have been a State Farm employee in the past and an ongoing Home/auto policyholder for multiple decades. My experiences have been very good, especially with the support staff. I almost never encounter Mr. Reges when I go in the office or make a phone call, but I am thankful for the expertise of his representative, Logan Elias. He goes the extra mile to find what works best according to the individual. I appreciate his service."
We responded:
"Wilma, thank you for your review and your kind words. Mr. Reges and the Sales Team staff have offices upstairs but are always available if you would like to say hello! Logan is a treasure! Thank you for your business and support, we look forward to servicing you for more decades. "
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Tracy Powers

March 1, 2024

5  out of  5
rating by Tracy Powers
"Love this office and all the staff , they all help as much as they can .. this is the best state farm location"
We responded:
"Tracy, thank you for taking the time to leave a review. We strive to offer the best service possible. Thank you for your business!"
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Lisa Walborn

February 22, 2024

5  out of  5
rating by Lisa Walborn
"I had a very quick and painless transition to switching both my home and auto policies to State Farm. I felt very at ease talking with both Tim and Sarah. Very friendly. Very knowledgeable. Every question I had got answered immediately and I am very happy I called them."
We responded:
"We are glad to be of your service, Lisa. Thank you for giving us the opportunity, thank you for your business, and thank you for your kind words!"
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Carly Schill

January 4, 2024

5  out of  5
rating by Carly Schill
"Sarah really knows her stuff! I had questions and she made sure I wasn't under or over insuring myself. She worked with the budget I already had established before making the switch. She is super friendly and personable, making that dreaded insurance agent call more like catching up with an old friend. I would recommend her to anyone!"
We responded:
"Carly. Thank you so much for your glowing review! We're thrilled to hear that Sarah made your insurance experience not only informative but also enjoyable. Hearing you describe her as a friend you'd catch up with makes her day, and it reminds us why we do what we do. We're incredibly lucky to have her on our team. Thank you for trusting us with your insurance needs, and we're always here for you!"
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Allen Russell

January 3, 2024

4  out of  5
rating by Allen Russell
"I have been working with caity for a few years now she has done awesome. Answered all my questions and been forthcoming about rates and all. I would recommend. One star down because rates kept rising but nothing bad against agency"
We responded:
"Allen, thank you for taking the time to review Caity's service and our agency. We're thrilled to hear you appreciate her responsiveness and transparency about rates. We understand your hesitation regarding the rising rates, and we appreciate you giving us an opportunity to address it."